Joan Ngachi

Joan Ngachi is an accomplished banker with 11 years of diverse experience in the industry. Her career has seen her excel in Customer Experience and Operations roles at Co-operative Bank, earning her commendations for exceptional service and compliance.

She has also contributed to Relationship Management in Agency Banking at Co-operative Bank and held roles in Customer Experience and operations at Fortune Credit.

With a Bachelor’s Degree in Business Studies & Secretarial Studies, she is currently pursuing a Master’s in Business Administration at the University of Nairobi, showcasing her commitment to continuous learning and professional growth. Joan’s extensive experience and dedication make her a valuable asset in the financial sector.