• Info@fortunecredit.co.ke
  • +254-114 943649
  • 6th floor, Marsabit plaza, Ngong Road Nairobi

Fortune Credit Kicks Off Training Workshop for Customer Service and Credit Officers

Fortune Credit Kicks Off Training Workshop for Customer Service and Credit Officers

At Fortune Credit, we believe our people are our greatest asset 🌟. We are committed to equipping our teams with the right skills, tools, and knowledge to serve our customers with excellence 🤝.

Today, we kicked off an intensive 2-day workshop for our newly onboarded customer service and credit officers, empowering them to:

✅ Conduct field operations with confidence and professionalism
✅ Understand credit risks and processes inside out
✅ Leverage our digital onboarding tools for faster, more efficient customer acquisition and support

💡 Did you know that continuous training can boost credit officer performance by up to 30%, directly improving loan portfolio quality and customer satisfaction?

Here’s to growing a team that drives impact, one skill at a time.

Fortune Credit invests in its people through training workshops to enhance customer service and credit operations.